OUR TEAM
Our dedicated experts work with you to understand your business needs and guide you at every step, from installing services to ongoing maintenance and support. We're here for you.
robert edwards
Vice President of Sales
robert edwards
Vice President of Sales Robert oversees Residential Sales, Commercial Sales, Home Integration Sales & Installation, and Community Relations activities for Home Telecom. His team works with builders, developers, Homeowner's Associations, and local communities to deliver fiber-based communications and entertainment solutions to their residents and businesses. As a Charlestonian, Robert received English Literature and Business Administration degrees from The College of Charleston and his MBA from The Citadel. Robert joined Home Telecom in 2019 and has 20+ years of management experience in telecommunications.
charles jenkins
Business Services Sales Manager
Charles Jenkins
Business Services Sales Manager Charles has dedicated nearly 20 years to the telecommunications industry, firmly believing that they key to providing outstanding customer service stems from a committed heart and a passionate spirit. This is also one of the key factors that allows Home Telecom to separate ourselves from the competition.
john ligon
Account Executive Supervisor
JOHN LIGON
Account Executive Supervisor An industry veteran with over 20 successful years in the telecommunications field, John has held several roles in sales/sales management for small to medium-sized businesses with a strong emphasis on providing exceptional customer service. Using empathy and perspective, John is able to fully consider the needs of the customer, enabling him to craft personalized solutions. John received his BA from Southern Illinois University and enjoys spending his free time with his wife and 3 daughters, watching his daughters’ play soccer, and taking trips to the beach.
sonya altenbach
Developer Relations Account ExecSONYA Altenbach
Developer Relations Account Executive Originally from Syracuse, NY, Sonya relocated to the Charleston area to live close to the beach. She earned her Bachelor’s degree in Business Administration with a concentration in Management Science and a minor in Economics from State University of NY at Oswego. With over 25 years in the telecommunications industry, Sonya’s experience includes owning a local tech firm, C3 Technology, Inc. At Home Telecom, she now prepares agreements with builders, developers, and property managers to organize and arrange the installation of residential fiber for single family homes and multi-dwelling units.
Bryant Resser
Business Account ExecutiveBryant Resser
Business Account Executive With over 15 years of experience as a Business Account Executive in the security and telecommunications industries, I have built a successful career on the foundations of relationship building, exceptional customer service, and mutual respect. These core values have driven my professional achievements and growth. Outside of work, I enjoy traveling with my family, taking long walks on the beautiful local beaches, and occasionally playing a round of golf.
renee o’cain
Account ExecutiveRENEE O’CAIN
Account Executive With years of customer service/sales experience, Renee specializes in multi-site locations, restaurant groups, hospitality and new developments, helping businesses streamline their operations by providing more comprehensive, reliable and future-proof solutions. She defines success as building long-lasting, trusted relationships with clients and colleagues. As a native Charlestonian, and part of a Citadel/Air Force family, Renee is proud to call North Charleston home. Outside of spending time with her family in Upstate SC and visiting her grandchildren, she enjoys hiking the Palmetto Trail, kayaking, shark tooth hunting, the beach, metal detecting and rescuing/rehabbing wild animals (including her NR Opossum Peggy Sue).
RYAN SHATTUCK
Account ExecutiveRYAN SHATTUCK
Account Executive With over 15 years of telecommunications and technology experience, Ryan has thrived as a trusted business consultant. Beyond his professional pursuits, his true passions revolve around his four incredible children — three amazing daughters and one adventurous son. As an outdoor enthusiast, he finds solace and inspiration in nature, often combining it with his keen eye for photography to capture life's beautiful moments. As a Summerville native, Ryan is excited to be part of Home Telecom, witnessing their growth in the local community through superior customer service, state-of-the-art technology, and philanthropic contributions to the Lowcountry.
DAVID WEST
Account ExecutiveDAVID WEST
Account Executive Since 2018, David has considered South Carolina his home. For over a decade, starting in 2008, David has been assisting small businesses with their technological requirements and specializes in analyzing client requirements to create tailored packages that seamlessly align with their business objectives. In his free time, David enjoys spending quality time with his family, which often includes camping, kayaking, or relaxing at the beach.
GREGORY BLAND
Business Account ExecutiveGREGORY BLAND
Business Account Executive With 25 years of sales and customer service in the communication and telecom fields, Gregory is always looking for ways to help customers grow their businesses and customize their business needs to the products we offer, all while creating a lasting relationship and a one-stop shop mentality. In his free time, Gregory enjoys the beach, traveling to new destinations with his wife, Maria, and his two sons, Ian and Logan, and enjoying life to the fullest with friends and family.
howie baumer
Solutions Engineerhowie baumer
Solutions Engineer For more than 25 years, Howie has been involved in the Telecommunications industry. Although a lot has changed over the years, one thing he has observed as consistent is the demand for good customer service. He recognizes that customers are looking for a great experience from start to finish — beginning with the initial meeting and continuing throughout the sales and installation process. Howie believes the best way to build a mutually beneficial relationship is to stay cognizant of the customer’s current requirements and future needs.
Joanna shumpert
Sales Support Supervisor
Joanna shumpert
Sales Support Supervisor With over 25 years of customer service experience, Joanna always goes back to the golden rule her mother taught her: “Treat everyone the way you want to be treated and always put yourself in their shoes.” She believes that everyone is a customer in some way, seeking the same thing: excellent service and an even better customer experience.
Gina Carr
Sales Support RepresentativeGina Carr
Sales Support Representative
Rob Murray
Account Support RepresentativeRob Murray
Account Support Representative With more than 15 years of experience in the telecommunications industry, Robert believes customer service is the key component of success in business. He strives to meet the needs of every customer by being a teacher, counselor, and active listener.